Orders will be dispatched on regular business days, Monday to Friday and shipped via TNT or FedEx. When your order leaves our warehouse, you will receive a tracking number via e-mail that can be used to track your order on the carrier official website.
1. SHIPPING RATES
Portugal - €5
Spain - €9
Other European Countries - €12
Rest of The World - €25
Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.
2. FREE SHIPPING
All customers get free shipping on their order once their order value is equal or greater than 200€.
3. ORDER CONFIRMATION
You will receive an order confirmation by e-mail shortly after placing your order.
4. SHIPPING CONFIRMATION
Your order will be dispatched within a maximum of 3 business days from the time it is placed. As soon as your order is dispatched, you’ll receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel.
5. SHIPPING AND COLLECTING PACKAGES
All orders will be shipped via TNT or FedEx. Once your parcel has been shipped you will receive a tracking number by email and your parcel can then be tracked on the carrier website. The package will be delivered to the address you have stated as your delivery address. Normally, our carriers require your signature (or stamp) when delivering the goods. Thus, you should be present at the specified shipping address at the time of delivery.
6. DELIVERY TIME
We aim to deliver your order within a maximum period of up to 6 business days from the day you received the shipping confirmation. However, unfortunately we are unable to guarantee this.
Please note that during Portuguese national holidays, orders may take unto 5 days to dispatch.
FORA cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.